Barcode Scanner FAQ
Barcode Scanners Frequently-asked Questions
1: Scanner can not charge?
A: Please make sure that you use our original USB cable for charging(coming in the box), and try to charge it in another USB port or another computer, please send me a video to check if still no charging after you tried these things.
Notice: our Scanner only can use our original USB cable and 5V charger or adapter for charging
2: Scanner make beeps after each scan?
A: 2 and 5 beeps means no power, need charge the scanner, 3 beeps means the scanner not paired, please re-pair the scanner(re-pair the Dongle).
3: Can not pair the dongle, how to connect the dongle or how to connect the new dongle with scanner?
A: Unplug the RF dongle, Scan barcode“one to one pairing ”(below command barcode) , then insert the RF dongle within 30 seconds, the beeps stopped immediately means RF paired success.
4: How to connect my scanner via Bluetooth?
A: Please scanning below this command barcode to turn on BT mode, the blue light flashing means the scanner already in BT mode, then you can find our scanner BT in your device and pairing it, when the blue light steady, means the BT connected
.
5: Bluetooth connected but can not read the barcodes?
A: Please change the scanner to HID mode (you can find the command barcode in the manual)
6: There is no “ENTER” after each scanning?
A: Our scanner default “ENTER”, please set up the scanner to factory setting (you can find the command barcode in the manual), please contact me if it still not work.
7: How to pop-up the keyboard in iOS system?
A: Double click the scanner button to pop-up keyboard without scanning the code, or you can scanning below this command barcode to pop-up keyboard.
8:How to close or turn down the beep sound?
A: Pleases check below these command barcode and choose what you need.
9: why there is no “GS” upload after scanned the code?
A: Please scanning the command barcode then setup your notepad as below picture if you upload the data to Notepad, if you need upload the data to other place please contact me.
10: Can not pair the dongle, how to connect the dongle or how to connect the new dongle with scanner?
A: Unplug the RF dongle, Scan barcode(you can find the barcode “one to one piring” in the manual), then insert the RF dongle within 30 seconds, the beeps stopped immediately means RF paired success.
11: Need scanner instruction manual
A: Please find the instruction according to your scanner model from this link: https://www.netum.net/pages/barcode-scanner-user-manuals