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- FAQs [Data Upload] German Umlaut-characters "ÜÖÄüöä" are missing completely
- FAQs [Scanning Issues] Settings for Hiding the Prefix and Suffix of the French Postal Code -2
- FAQs [Scanning Issues] Settings for Hiding the Prefix and Suffix of the French Postal Code
- FAQs [Scanning Issues] Italian Pharmaceutical Code
- FAQs [Scanning Issues] UPC-E to UPC-A Conversion
- FAQs [Scanning Issues] UPC-A to EAN-13 Conversion
- FAQs [Scanning Issues] Code39 Full ASCII
- FAQs [Scanning Issues] Codabar Barcode Start/stop Characters
- FAQs [Scanning Issues] Supplementary Codes
- FAQs [Scanning Issues] Barcodes with Fewer Digits
- FAQs [Scanning Issues] Composite Barcode
- FAQs [Scanning Issues] Special Barcodes Support
- FAQs [Scanning Issues] Barcode Symbology Not Enabled
- FAQs [Scanning Issues] Light Emission Abnormality
- FAQs [Scanning Issues] Proper Scanning Method
- FAQs [Data Upload] Missing Characters in Uploaded Data (Input Method Issue)
- FAQs [Data Upload] Missing Characters in Uploaded Data (Windows 11)
- FAQs [Data Upload] Data Upload Error (Different Systems)
- FAQs [Data Upload] Garbled Data Upload After Scanning(Language)
- FAQs [Data Upload] Garbled Data Upload After Scanning (Baud Rate)
- FAQs [Bluetooth Scanner] Barcode Scanner Uploading Garbled Data via Bluetooth
- FAQs [Bluetooth Scanner] Keyboard Not Appearing on Phone
- FAQs [Bluetooth Scanner] Barcode Scanner Connected to Bluetooth but Not Transmitting Data
- FAQs [Bluetooth Scanner] Unable to Find Barcode Scanner's Bluetooth on PC Computer
- FAQs [Bluetooth Scanner] Unable to Find Barcode Scanner's Bluetooth on iPhone
- FAQs [Bluetooth Scanner] Unable to Find the Barcode Scanner's Bluetooth
- FAQs [Bluetooth Scanner] Changing the Bluetooth Name of the Barcode Scanner
- FAQs [Wireless Scanner] Barcode Scanner Not Uploading Data After Scanning (Virtual COM Port)
- FAQs [Wireless Scanner] Barcode Scanner Not Uploading Data After Scanning (2.4G Receiver)
- FAQs [Wireless Scanner] Barcode Scanner Not Uploading Data After Scanning (Serial Port Baud Rate)
- FAQs [Wireless Scanner] Barcode Scanner Not Uploading Data After Scanning (Storage Mode)
- FAQs [Wireless Scanner] Barcode Scanner Does Not Emit Light When Button is Pressed
- FAQs [Wireless Scanner] Barcode Scanner Not Charging
- FAQs [Wireless Scanner] Barcode Scanner Charging Issues
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NT Series Scanner Manuals
- NT-1228BL Barcode Scanner Appendix
- NT-1228BL Barcode Scanner Prefix and Suffix Configuration
- NT-1228BL Barcode Scanner General Keyboard Settings
- NT-1228BL Barcode Scanner Wired Operating Mode
- NT-1228BL Barcode Scanner Bluetooth Operating Mode
- NT-1228BL Barcode Scanner 2.4G Wireless Operating Mode
- NT-1228BL Barcode Scanner Wireless General Settings
- NT-1228BL Barcode Scanner Terminator Settings
- NT-1228BL Barcode Scanner Scan Mode Settings
- NT-1228BL Barcode Scanner Factory Reset
- NT-1228BC Barcode Scanner Prefix and Suffix Appendix
- NT-1228BC Barcode Scanner Prefix and Suffix Configuration
- NT-1228BC Barcode Scanner General Keyboard Settings
- NT-1228BC Barcode Scanner Wired Operating Mode
- NT-1228BC Barcode Scanner 2.4G Wireless Operating Mode
- NT-1228BC Barcode Scanner Wireless General Settings
- NT-1228BC Barcode Scanner Factory Reset
- NT-1228BC Barcode Scanner Scan Mode Settings
- NT-1228BC Barcode Scanner Terminator Settings
- NT-1228BC Barcode Scanner Bluetooth Operating Mode
- M8 Barcode Scanner Appendix
- M8 Barcode Scanner Prefix and Suffix Configuration
- M8 Barcode Scanner General Keyboard Settings
- M8 Barcode Scanner Wired Operating Mode
- M8 Barcode Scanner 2.4G Wireless Operating Mode
- M5 Barcode Scanner Wireless General Settings
- M8 Barcode Scanner Terminator Settings
- M8 Barcode Scanner Scan Mode Settings
- M8 Barcode Scanner Factory Reset
- L8BL Barcode Scanner Appendix
- L8BL Barcode Scanner Prefix and Suffix Configuration
- L8BL Barcode Scanner General Keyboard Settings
- L8BL Barcode Scanner Wired Operating Mode
- L8BL Barcode Scanner Bluetooth Operating Mode
- L8BL Barcode Scanner 2.4G Wireless Operating Mode
- L8BL Barcode Scanner Wireless General Settings
- L8BL Barcode Scanner Terminator Settings
- L8BL Barcode Scanner Scan Mode Settings
- L8BL Barcode Scanner Factory Reset
- W8-X Barcode Scanner Appendix
- W8-X Barcode Scanner Prefix and Suffix Configuration
- W8-X Barcode Scanner General Keyboard Settings
- W8-X Barcode Scanner Wired Operating Mode
- W8-X Barcode Scanner Bluetooth Operating Mode
- W8-X Barcode Scanner Wireless General Settings
- W8-X Barcode Scanner Scan Mode Settings
- W8-X Barcode Scanner Terminator Settings
- W8-X Barcode Scanner Factory Reset
- NT-1202W Barcode Scanner General Keyboard Settings
- NT-1202W Barcode Scanner Wired Operating Mode
- NT-1202W Barcode Scanner Bluetooth Operating Mode
- NT-1202W Barcode Scanner Wireless General Settings
- NT-1202W Barcode Scanner Scan Mode Settings
- NT-1202W Barcode Scanner Terminator Settings
- NT-1202W Barcode Scanner Factory Reset
- C740 Barcode Scanner Factory Setting
- B, [Wireless Settings] Appendix
- B, [Wireless Settings] Prefix and Suffix Configuration
- B, [Wireless Settings] General Keyboard Settings
- B, [Wireless Settings] Wired Operating Mode
- B, [Wireless Settings] Bluetooth Operating Mode
- B, [Wireless Settings] 2.4G Wireless Operating Mode
- B, [Wireless Settings] C Series Indicator Lights
- B, [Wireless Settings] Wireless General Settings
- A, [Common Settings] Terminator Settings
- A, [Common Settings] Scan Mode Settings
- A, [Common Settings] Factory Reset
- FAQs [Document Camera] NetumScan Pro software won’t open or launch after installation
- FAQs [Document Camera] Why does NetumScan Pro display "device is being detected
- FAQs [Document Camera] NetumScan Pro software Displays a message saying the device is in use.
- FAQs [Document Camera] NetumScan Pro software preview screen is blank
- FAQs [Document Camera] the background color effect or black and white effect cannot be taken
- FAQs [Document Camera] Symptom: the application page does not display.
- FAQs [Document Camera] Error: "The driver installation class is invalid or does not exist."
- [FAQ] NETUM/NetumScan Document Camera - Frequently Asked Questions
FAQs [Document Camera] NetumScan Pro software preview screen is blank
Symptom: When I open the NetumScan Pro software, the device list appears normal, but the preview screen is blank.
Q: Why is the preview screen blank in NetumScan Pro, even though the device list looks normal?
A:
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Unplug and reconnect the USB cable for the camera, preferably to a USB port on the back of the computer.
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If you have 360 or other antivirus software installed, ensure camera permissions are enabled in the antivirus settings, or temporarily disable the antivirus software.
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Use the DirectX Repair Tool to check and repair your computer’s DirectX environment.
Updated on 05 Nov 2024
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